Degrees You Wouldn't Think of as Insurance

Katrina Swan – Special Investigation Unit Intern                                                                             Hired: May 2017

Graduating from University of Wisconsin Oshkosh in May 2018

Major: Social Work

Many of our interns are pursuing degrees that don’t appear to relate to insurance. Take for example one of our Special Investigation Unit interns, Katrina Swan. Katrina is pursuing her bachelor’s degree in social work at the University of Wisconsin Oshkosh. Check out what she has to say about her internship experience.

Q: How did you decide to major in social work?

I’ve always wanted to help others and find ways to help before someone is in desperate need of help. I want to work with all ages of people who are in need of some assistance. My goal with this major is to help people better themselves and be the best person they can be.

Q: What interested you about the Special Investigation Unit intern position?

A lot interested me about this position. It’s very different and I didn’t even know it was a position. I wouldn’t have heard about this internship if a few of my contacts at SECURA wouldn’t have told me about it.

Q: How do you apply what you are learning in school to your internship?

I tend to dig further than others would because of my social work background. I want to consider why people do what they do. I have taken classes on interviewing and have learned to pull out as much information as possible. It’s important for me to use these skills to relay all discovered information to claims representatives even if it isn’t necessarily relevant in my eyes.

Q: What’s the most interesting thing you learned so far in your internship?

The most interesting thing I’ve learned is that a lot of people overshare on social media. Many people just see it as being active on social media and don’t think they’re oversharing. People may think everything is secure with their privacy settings, but there are a lot of things out there. I even had to update my settings because I was sharing things with more people than I originally thought.

Q: How has your position prepared you for a position within your career field?

My position has prepared me for a position in my career field by providing me with transferrable skills. The most valuable skill I’ve acquired is detailed reporting. I’ve never practiced the skill of reporting before. You have to gather thoughts and information in order to create one cohesive piece of information. Often times, I have to summarize a lot of information. My longest report has been 60 pages and I had to summarize this in one paragraph.

This skill will be relevant in my future career because detailed reporting is necessary when doing intake reporting and interviews with clients. It is essential to be detailed and not leave anything out. This also means translating information so that others may also understand it and not just me. Reporting is used to communicate with doctors, psychiatrists, courts, and many others within social work.

 

 


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